Summary
BRTS AMTS Ahmedabad Bus Guide is an independent, advertising- supported bus route and timetable guide. It is not affiliated with, endorsed by, or operated by Ahmedabad Janmarg Limited, AMTS, the Ahmedabad Municipal Corporation, or any other public authority.
The app collects limited technical information automatically (such as your IP address, device type and which screens you open) and, if you choose to sign in, your email address and name. Ads are served by Google AdMob, which uses your device's advertising identifier. We do not sell your personal data.
| Data | Why it is handled | Leaves your device |
|---|---|---|
| IP address and device type | Collected automatically to operate the service, diagnose faults and serve ads. | Yes — Google |
| Screens viewed and time spent | Aggregate analytics, to see which routes and features people actually use. | Yes — Google Firebase |
| Email address, name and user ID | To authenticate you and keep your saved routes. Only if you sign in. | Yes — Google Firebase |
| Advertising identifier | Used by Google AdMob to select and measure ads. You can reset or delete it, or opt out of personalisation. | Yes — Google AdMob |
| Crash diagnostics | Stack traces and device state at the moment of a crash, to fix stability problems. | Yes — Firebase Crashlytics |
| Precise location | Not collected. The app does not track your location. | Not collected |
Contents
1. Who we are and what this policy covers
BRTS AMTS Ahmedabad Bus Guide is published by Pragat Inc ("we", "us", "our"), an independent software studio. For the purposes of the GDPR we are the data controller for this app, and under India's Digital Personal Data Protection Act, 2023 we are the data fiduciary.
This policy covers the Android application distributed through
Google Play under the package identifier
inc.pragat.brtskarnavati. The app is provided as an
advertising-supported service and on an "as is" basis.
This app is an unofficial guide. It is not affiliated with or endorsed by Ahmedabad Janmarg Limited (BRTS), AMTS, the Ahmedabad Municipal Corporation or any other public authority. Route, timetable and fare information is provided for convenience and may be out of date — always confirm critical journeys against official sources.
By installing and using the app you accept this policy. If you do not agree with it, please uninstall the app.
2. Information we collect
Collected automatically. When you download and use the app, the following is collected:
- your device's Internet Protocol (IP) address;
- which screens of the app you visit, the date and time of your visit, and how long you spend on them;
- the total time you spend in the app;
- the operating system and device model you are using;
- your device's advertising identifier, used to serve ads;
- crash diagnostics, including device state at the moment of a crash.
Provided by you. If you choose to create an account or sign in, we collect your email address, your name and a user ID issued by the authentication service. Signing in is optional; the route guide works without it.
The app does not collect precise location information about your device, and does not read your contacts, messages or photos.
3. How we use information
We use the information described above to:
- operate, maintain and improve the app;
- understand in aggregate which routes and features are used, so we know what to work on;
- diagnose and fix crashes and other faults;
- display advertising, which is what funds the app being free;
- authenticate you and keep your saved routes available, if you sign in;
- send you service messages and required notices about the app where necessary.
If you have given us your email address, we may occasionally contact you about the app. We will only send you promotional messages where you have consented to receive them or the law otherwise permits it, and every such message includes a way to unsubscribe.
We do not sell your personal data.
4. Permissions
The app requests network access, which it needs to load route data and to serve advertising. It does not request precise location, contacts, camera, microphone, SMS or phone permissions.
Where a future version requires an additional permission, it will be listed here and on the Play Store listing before it ships.
5. Third-party services and processors
The app uses the following third-party services, each of which handles data under its own privacy policy:
| Service | Role | Policy |
|---|---|---|
| Google AdMob | Serves the advertising that funds the app, using your advertising identifier and IP address. | support.google.com |
| Google Analytics for Firebase | Aggregate usage analytics. | firebase.google.com |
| Firebase Crashlytics | Crash and stability reporting. | firebase.google.com |
| Google Play | Distribution and installation of the app. | policies.google.com |
These providers act as our processors for analytics and crash reporting, and may store and process data in data centres outside your country. Where personal data is transferred internationally, that transfer relies on the safeguards Google offers under its terms, including the European Commission's standard contractual clauses where applicable.
6. Advertising and your choices
The app is funded by advertising served through Google AdMob. AdMob may use your device's advertising identifier and IP address to select ads, to limit how often you see the same ad, and to measure performance. Depending on your settings and region, those ads may be personalised to your inferred interests.
You can change this at any time:
- Android 12 and later — Settings → Google → All services → Ads → Delete advertising ID.
- Android 11 and earlier — Settings → Google → Ads → Opt out of Ads Personalisation.
- Manage preferences online at adssettings.google.com.
Opting out does not remove ads; it means the ads you see are no longer personalised.
7. When we may disclose information
Beyond the processors listed in section 5, we may disclose information:
- as required by law, such as to comply with a subpoena, court order or similar legal process;
- where we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a lawful government request;
- to trusted service providers who work on our behalf, have no independent right to use the information, and are bound to handle it consistently with this policy.
Only aggregated or anonymised usage data is transmitted for the purpose of improving the app.
8. Data retention and deletion
- Account data — retained for as long as you use the app and for a reasonable period afterwards. Email us to have it deleted and we will action the request within 30 days.
- Analytics data — retained by Google Firebase under Google's retention settings, and reported to us only in aggregate.
- Stop all collection — uninstalling the app ends any further collection, using the standard uninstall process on your device or through Google Play.
9. Security
We care about the confidentiality of your information and maintain physical, electronic and procedural safeguards over the data we process. Account data is held in Google-operated infrastructure, protected by that platform's access controls and encryption in transit and at rest.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a breach affecting your personal data, we will notify you and the relevant authority where the law requires it.
10. Children's privacy
The app is intended for a general audience of public transport users and is not directed at children under 13. We do not knowingly solicit data from or market to children under 13, and we do not knowingly collect their personal information.
If we discover that a child under 13 has provided personal information, we will delete it from our systems promptly. If you are a parent or guardian and believe your child has provided us with personal information, contact us at the address in section 13 so we can take the necessary action.
11. Your rights
Depending on where you live, you have rights over your personal data under laws including the EU and UK GDPR, the California CCPA/CPRA, and India's Digital Personal Data Protection Act, 2023:
- Access — ask for a copy of the personal data we hold about you.
- Correction — ask us to correct data that is inaccurate or incomplete.
- Erasure — ask us to delete your account and its data.
- Portability — ask for your data in a machine-readable form.
- Objection and restriction — object to or ask us to restrict particular processing, including direct marketing, which you can refuse at any time.
- Opt out of personalised advertising — see section 6.
- No sale of personal information — we do not sell your personal data.
To exercise any of these, email us at the address in section 13. We do not charge for this and we will not discriminate against you for asking. Because most technical data is collected by Google rather than by us, some requests are best directed to Google through its own privacy tools. You also retain the right to complain to your local supervisory authority.
12. Changes to this policy
We may update this policy from time to time. When we do, the revised policy will be posted on this page and the "Last updated" date above will change, and the Play Store listing's Data Safety section will be updated to match. Please review this page periodically, as continued use of the app after a change means you accept the revised policy.
13. Contact
Questions about this privacy policy, or a request to exercise your rights:
Pragat Inc — Privacy enquiries
pragat.apps@gmail.com
We aim to respond to privacy enquiries within 30 days.